M6/T/S Troubleshooting

M6/T/S Troubleshooting

The status light on the back of the monitor can output a total of three combinations with the following meanings:

  • Intermitting red and green lights flashing:The monitor is starting up or rebooting
  • Solid red light:startup successful, but the monitor is not connected to Wi-Fi
  • Solid green light:startup successful, and the monitor is now connected to Wi-Fi

Press and hold the reset button located on the bottom of the camera until the light starts to flash both green and red. Wait 30 seconds and the monitor should be reset to factory settings.

  1. Place the iBaby monitor within 15 feet of your wireless router to ensure a strong Wi-Fi signal during installation.
  2. Reboot the router by unplugging the power adapter from the wall outlet for 10 seconds. Once the router is powered back on, wait for all indicating lights and symbols on the router to turn on. This process may take up to 1 minute. Once the router is ready, you may proceed to reconnect the iBaby monitor.
  3. Make sure that your iOS device is connected to your home Wi-Fi.
  4. Quit the “iBaby Care” app completely and than re-launch it again
  5. Re-install your iBaby monitor and make sure that the USB cable is securely attached to your iBaby monitor and your mobile device during setup.
  6. If the method above is unable to resolve your issue, please contact our customer service at support.ibabylabs.com
  1. Make sure that your iBaby monitor is connected to your home Wi-Fi network.
  2. Make sure that your mobile device has sufficient internet connection
  3. Quit the iBaby Care App completely.
  4. Relaunch the iBaby Care App

If you do not see the “Delete Camera” option, it means that you are not the primary host of the camera. Only host has the option to delete cameras.

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