Further Updates February 29th, 2020
Dear iBaby users,
After a day of research and investigating the potential issue as posted on several media sources, we have the following updates:
Online resources reported potential vulnerabilities of iBaby M6S on February 26-27th.
What iBaby has done:
We have immediately deactivated the potentially compromised AWS authentication information. In addition, we’ve taken a few measures to tighten the security such as limited the cloud storage access and enhanced the MQTT server configuration to strictly limit the topics to which each device can subscribe to. We are continuing to enhance all our safety efforts.
Information that could have been potentially impacted:
Some information uploaded to the cloud storage S3 by the device. So far, no hackings have been spotted and no critical information regarding your account was affected (username, password).
What you can do:
Since there was no breach of data, your iBaby account has been secure and protected. However, as a security measure, you should periodically change your password and delete inactive invited users. We also recommend that you do not use a similar password to other websites.
What iBaby will do:
Soon we will also release a firmware update to be pushed out to your device. Once it’s available, you will receive a notification. This will further enhance data security.
Since iBaby Labs was established in 2011, customer security has been our #1 priority. We sincerely thank you to our loyal users for over ten generations of products.
We are so thankful to have had our iBaby monitors featured in many articles and reputable online channels and nominated as top devices in the baby monitor industry. We are also thankful for the researcher’s and reporter’s in-depth reports and help to build a better IoT ecosystem for everyone. We will continue to strive to design and produce the best baby monitors on the market!
If you have any further question, please feel free to contact our team: firstname.lastname@example.org or visit our website www.ibabylabs.com
If you are a member of the media and would like to reach out to us, please email us at email@example.com
February 27, 2020
Dear iBaby users,
It has come to our attention that certain online articles (published Feb. 26-27th, 2020) regarding the vulnerabilities of our iBaby M6S have caused concerns. We want to reassure you that the security of our customers’ database is and has always been our utmost #1 priority. We follow strict government privacy guidelines and use the industry’s highest standards to guard the safety of our customers’ data.
However, we are quickly researching these reports and verifying the validity of the claims.
Right now we have not received any data compromising reports. We are also working with members of the media to research and investigate their reports.
We appreciate your patience while we search these issues and bring you new updates as soon as they’re available.
*If you’re a member of the media and would like to reach out to us, please email us at firstname.lastname@example.org.